The order confirmation is where a seller commits. It acknowledges the buyer's PO, reserves inventory, and tells the customer exactly what will ship now and what is backordered.
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About the Order Confirmation
The order confirmation is where a seller commits. It acknowledges the buyer's PO, reserves inventory, and tells the customer exactly what will ship now and what is backordered.
OpenDocuHub tracks quantity ordered, allocated and backordered per line, records the warehouse origin and fulfilment date, and converts only the allocated quantities into a packing slip.
Buyer PO reference carried onto the seller's acknowledgement.
Ordered / allocated / backordered quantities per line.
Warehouse origin and target fulfilment date.
Conversion to packing slip that skips unallocated quantities.
How to issue it
STEP 01
Scope and line items
Add items, quantities and unit rates with optional tax and discounts.
STEP 02
Calculate and tax
Verify subtotal, tax breakdown, withholding and balance due.
STEP 03
Export vector PDF
Render an unwatermarked PDF directly in your browser without an upload.
STEP 04
Convert or archive
Store locally in your vault or advance to the next lifecycle document.
Questions about order confirmation
What is the difference between a sales order and an invoice?
A sales order confirms an order and schedules fulfilment; an invoice demands payment. The order confirmation precedes shipment, the invoice accompanies or follows it.
How should backorders be communicated?
State the allocated quantity, the backordered quantity and the next expected availability date. Silence is the most common source of chargebacks.
Should the buyer PO number appear on this document?
Always. Accounts payable teams match invoices to POs by that reference; omitting it is the fastest way to delay payment.
Can I invoice only the shipped goods?
Yes. Convert the allocated lines to a packing slip, then create the invoice from the delivered quantities.